The wellbeing of our guests during their time at the spa, is as always our main priority.

Due to current Covid-19 guidelines, we can only take bookings for up to 8 people.

Providing a safe environment

  • We have undertaken a comprehensive Covid-19 risk assessment. 

  • Completed a training course on Infection, Prevention and control (including Covid-19).

  • We have installed a new fresh air ventilation system throughout the spa.

  • All clients will be asked the following questions on arrival:

    • Have you had a recent onset of a new continuous cough?​

    • Do you have a high temperature?

    • Have you noticed a loss of, or change in, normal sense of taste or smell?

    • Have you been diagnosed with or cared for someone with Covid-19 in the past two weeks?

    • If you answer yes to any of the above questions - however mild your symptoms are - then you will need to reschedule your spa booking.

Enhanced cleaning and sanitising

  • There will be a hand sanitising station upon arrival.

  • Hand sanitising stations around the spa.

  • Items which can't be cleaned have had to be removed, such as magazines, books, games, cards etc.

  • All surfaces including fabric, are sanitised between spa sessions, using deep cleaning products and Safeclean anti-bacterial sanitiser spray.

  • Our laundry meets industry requirements for thermal disinfection.


  • Emma or Tim will greet you to the spa wearing a mask.  Guests are welcome to wear their own masks while being greeted and shown around the spa, but this isn't compulsory.  

  • During your spa time, there will only be yourself and your guests in the spa, so you can make your own choices about wearing masks etc.

  • Our therapists will be wearing the correct PPE during treatments.


  • All facial treatments are currently unavailable due to government guidelines.

  • Therapists will be wearing the correct PPE.

  • Therapists will wash their hands thoroughly inbetween treatments.

  • Guests hands will be cleaned upon entering the treatment room.

  • Treatment rooms will be thoroughly sanitised between treatments.

Thermal area

  • Due to Government guidelines for Covid-19 our sauna, steam room and snow room are currently not available.  

  • Our swimming pool, jacuzzi and rainforest shower will be available from the 25th July.

We ask you to stay safe during your stay

  • Wash your hands thoroughly throughout your spa session.

  • For coughs, and sneezes please use Catch it. Bin it. Kill it.  There are tissues and bins available throughout the spa.

  • If you are attending the spa with people outside of your household, please maintain social distancing.

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Sandpiper Pool and Spa




PE28 3DL

Telephone: 01487 740896


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